How To Fix SSP_GENERAL004 - This ArchiveLink version is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: SSP_GENERAL - SRM: General SP's

• Message number: 004

• Message text: This ArchiveLink version is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SSP_GENERAL004 - This ArchiveLink version is not supported ?

  The SAP error message SSP_GENERAL004: "This ArchiveLink version is not supported" typically indicates that there is a compatibility issue between the ArchiveLink version you are using and the SAP system. This can occur due to several reasons, such as an outdated ArchiveLink version, incorrect configuration, or a mismatch between the ArchiveLink and SAP system versions.
  Causes:
  
  Outdated ArchiveLink Version: The version of ArchiveLink installed may not be compatible with the version of SAP you are using.
  Configuration Issues: Incorrect configuration settings in the ArchiveLink setup can lead to this error.
  SAP System Version: The SAP system itself may be outdated or not properly configured to work with the installed ArchiveLink version.
  Missing Components: Required components or patches for ArchiveLink may not be installed.
  
  Solutions:
  
  Check Compatibility: Verify the compatibility of the ArchiveLink version with your SAP system version. Refer to SAP's official documentation or support notes for the correct versioning.
  Update ArchiveLink: If you are using an outdated version, consider upgrading to a supported version of ArchiveLink that is compatible with your SAP system.
  Review Configuration: Check the ArchiveLink configuration settings in the SAP system. Ensure that all necessary parameters are correctly set.
  Install Missing Components: If any components or patches are missing, install them as per the requirements specified in the SAP documentation.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP Notes often provide detailed instructions for resolving known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  SAP ArchiveLink Documentation: Review the official SAP documentation for ArchiveLink to understand the requirements and compatibility.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the SSP_GENERAL004 error in your SAP system.