How To Fix SSFV011 - Certificate not found

SAP Error Message - Details

• Message type: E = Error

• Message class: SSFV - Messages for SSFV ("SSF with Versioned Keys")

• Message number: 011

• Message text: Certificate not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SSFV011 - Certificate not found ?

  The SAP error message SSFV011 "Certificate not found" typically occurs when the system is unable to locate a required digital certificate for secure communication or authentication purposes. This can happen in various contexts, such as when using Secure Network Communications (SNC), Secure Sockets Layer (SSL), or when dealing with electronic signatures.
  Causes:
  
  Missing Certificate: The specified certificate is not installed in the SAP system or the certificate store.
  Incorrect Configuration: The system configuration may not point to the correct certificate or keystore.
  Expired Certificate: The certificate may have expired and is no longer valid.
  Access Issues: The user or the system may not have the necessary permissions to access the certificate.
  Incorrect Path: The path to the certificate may be incorrectly specified in the configuration.
  
  Solutions:
  
  
  Install the Certificate:
  
  Ensure that the required certificate is installed in the SAP system. You can use transaction code STRUST to manage certificates.
  Import the certificate into the appropriate keystore (e.g., PSE - Personal Security Environment).
  
  
  
  Check Configuration:
  
  Verify the configuration settings in the SAP system to ensure that they point to the correct certificate.
  Check the SSL or SNC settings in transaction RZ10 or RZ11 to ensure they are correctly configured.
  
  
  
  Renew the Certificate:
  
  If the certificate has expired, obtain a new certificate from the Certificate Authority (CA) and install it.
  
  
  
  Permissions:
  
  Ensure that the user or service account has the necessary permissions to access the certificate.
  
  
  
  Check Paths:
  
  Verify that the paths specified in the configuration for the certificate are correct and accessible.
  
  
  
  Restart Services:
  
  After making changes, restart the relevant services or the entire SAP system to ensure that the changes take effect.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  STRUST: Manage SSL certificates and PSEs.
  RZ10: Profile parameters for system configuration.
  RZ11: Display and maintain profile parameters.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed steps on managing certificates and configuring SSL/SNC.
  
  
  SAP Notes: Check for relevant SAP Notes that may address specific issues related to the SSFV011 error message.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.