How To Fix SSC_CUST021 - No search help available

SAP Error Message - Details

• Message type: E = Error

• Message class: SSC_CUST - Shared Serivce Center Customizing

• Message number: 021

• Message text: No search help available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SSC_CUST021 - No search help available ?

  The SAP error message SSC_CUST021, which states "No search help available," typically occurs when a search help is not defined for a particular field in a custom or standard SAP application. This can happen in various scenarios, such as when using selection screens, input fields, or when trying to use F4 help (search help) for a field that does not have any associated search help.
  Cause:
  
  Missing Search Help: The field in question does not have a search help defined in the Data Dictionary (DDIC).
  Incorrect Field Configuration: The field may be incorrectly configured in the program or screen.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the search help.
  Custom Development: If the field is part of a custom development, the developer may not have implemented the search help.
  
  Solution:
  
  
  Define Search Help:
  
  Go to transaction SE11 (Data Dictionary).
  Check if a search help exists for the field in question. If not, you can create a new search help.
  Use the "Search Help" option to create a new search help and link it to the relevant field.
  
  
  
  Check Field Configuration:
  
  Ensure that the field is correctly configured in the screen or program. You can check this in transaction SE80 (Object Navigator) or SE38 (ABAP Editor).
  Make sure that the field is set to use the correct search help.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the search help. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Custom Development:
  
  If the field is part of a custom development, ensure that the developer has implemented the search help correctly. You may need to consult with the development team to add the necessary search help.
  
  
  
  Use Alternative Input:
  
  If a search help is not available and cannot be created, consider using alternative input methods, such as manual entry or dropdown lists, if applicable.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SE11: Data Dictionary
  SE80: Object Navigator
  SE38: ABAP Editor
  SU53: Authorization Check
  
  
  Documentation: Refer to SAP Help documentation for more details on creating and managing search helps.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to search helps.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or development team for further investigation.