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How To Fix SSC_CUST005 - No RFC destination in CRM system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SSC_CUST - Shared Serivce Center Customizing

  • Message number: 005

  • Message text: No RFC destination in CRM system

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SSC_CUST005 - No RFC destination in CRM system ?

    The SAP error message SSC_CUST005: No RFC destination in CRM system typically indicates that the system is unable to find a Remote Function Call (RFC) destination that is required for communication between the SAP CRM system and another system (such as an SAP ERP system or another SAP application). This can occur in various scenarios, such as when trying to execute a transaction that requires data from another system.

    Causes:

    1. Missing RFC Destination: The specified RFC destination does not exist in the CRM system.
    2. Incorrect Configuration: The RFC destination may exist but is not configured correctly (e.g., wrong connection parameters).
    3. Authorization Issues: The user may not have the necessary authorizations to access the RFC destination.
    4. Network Issues: There may be network connectivity issues preventing the CRM system from reaching the target system.
    5. System Configuration: The CRM system may not be properly configured to communicate with the other system.

    Solutions:

    1. Create or Verify RFC Destination:

      • Go to transaction SM59 in the SAP GUI.
      • Check if the required RFC destination exists. If it does not, create a new RFC destination.
      • Ensure that the destination type (e.g., T for TCP/IP connections) is appropriate for your needs.
      • Test the connection to ensure it is working correctly.
    2. Check Configuration:

      • Verify the connection parameters (such as the target host, service, and system number) in the RFC destination settings.
      • Ensure that the user credentials (if required) are correct.
    3. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the RFC destination. This may involve checking roles and profiles assigned to the user.
    4. Network Connectivity:

      • Check for any network issues that may be preventing communication between the systems. This may involve checking firewalls, network routes, and other network configurations.
    5. System Configuration:

      • Ensure that the CRM system is properly configured to communicate with the other system. This may involve checking settings in transaction SPRO or other configuration transactions.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to RFC destinations and CRM system configurations for additional guidance.

    Related Information:

    • Transaction Codes:

      • SM59: To manage RFC destinations.
      • SE37: To check function modules that may be involved in the RFC call.
      • SPRO: To access configuration settings.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to RFC destinations and CRM systems.

    • Logs and Traces: Check system logs (transaction SLG1) and traces (transaction ST01) for more detailed error messages that may provide additional context for the issue.

    By following these steps, you should be able to identify and resolve the issue related to the SSC_CUST005 error message in your SAP CRM system.

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