How To Fix SSC_ADD_INFO002 - Infotype &1 not found in customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: SSC_ADD_INFO - Message class for FSSC: AIC Factsheet - Additional Info

• Message number: 002

• Message text: Infotype &1 not found in customizing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SSC_ADD_INFO002 - Infotype &1 not found in customizing ?

  The SAP error message SSC_ADD_INFO002 indicates that a specific infotype (denoted by &1) is not found in the customizing settings of the SAP system. This typically occurs when the system is trying to access an infotype that has not been properly configured or is not available in the current client.
  Cause:
  
  Missing Infotype Configuration: The infotype may not have been created or activated in the system.
  Incorrect Infotype Number: The infotype number being referenced may be incorrect or misspelled.
  Client-Specific Settings: The infotype may exist in another client but not in the current client you are working in.
  Transport Issues: If the infotype was recently transported from another system, there may have been issues during the transport process.
  
  Solution:
  
  
  Check Infotype Configuration:
  
  Go to transaction SPRO (SAP Reference IMG).
  Navigate to the relevant area for infotype configuration (e.g., Personnel Management > Personnel Administration > Infotypes).
  Verify if the infotype in question is listed and properly configured.
  
  
  
  Verify Infotype Number:
  
  Ensure that the infotype number you are trying to access is correct. You can check the infotype numbers in the SAP documentation or by using transaction PM01 (Infotype Overview).
  
  
  
  Check Client Settings:
  
  Make sure you are in the correct client. If the infotype exists in another client, you may need to transport it to the current client or switch to the correct client.
  
  
  
  Transport Issues:
  
  If the infotype was recently transported, check the transport logs for any errors. You may need to re-transport the infotype or correct any issues that occurred during the transport.
  
  
  
  Authorization Issues:
  
  Ensure that you have the necessary authorizations to access the infotype. Sometimes, lack of authorization can lead to similar error messages.
  
  
  
  Consult Documentation:
  
  Review SAP notes or documentation related to the specific infotype for any additional configuration steps or prerequisites.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP that store specific types of information related to personnel, such as personal data, organizational assignments, and payroll data.
  Transaction Codes: Familiarize yourself with relevant transaction codes like PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) to test if the infotype can be accessed.
  SAP Notes: Check the SAP Support Portal for any notes related to the specific infotype or error message for additional troubleshooting steps or patches.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or HR module team for further assistance.