How To Fix /SSB/SAC_UTILITY223 - Invalid Token End Point URL

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/SAC_UTILITY -

• Message number: 223

• Message text: Invalid Token End Point URL

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/SAC_UTILITY223 - Invalid Token End Point URL ?

  The SAP error message /SSB/SAC_UTILITY223 Invalid Token End Point URL typically indicates an issue with the configuration of the token endpoint URL in the SAP Analytics Cloud (SAC) or related systems. This error can occur when the system is unable to reach the specified token endpoint, or if the endpoint URL is incorrectly configured.
  Causes:
  
  Incorrect URL Configuration: The token endpoint URL may be incorrectly specified in the configuration settings.
  Network Issues: There may be network connectivity issues preventing access to the token endpoint.
  Authentication Issues: The credentials or authentication method used to access the token endpoint may be incorrect or expired.
  Service Availability: The service at the token endpoint may be down or unavailable.
  Firewall or Proxy Settings: Firewall or proxy settings may be blocking access to the token endpoint.
  
  Solutions:
  
  
  Verify Token Endpoint URL:
  
  Check the configuration settings in your SAP system to ensure that the token endpoint URL is correct.
  Make sure that the URL is accessible from the server where SAP is running.
  
  
  
  Test Network Connectivity:
  
  Use tools like ping or curl to test connectivity to the token endpoint URL from the SAP server.
  Ensure that there are no network issues preventing access.
  
  
  
  Check Authentication Credentials:
  
  Verify that the credentials used to access the token endpoint are correct and have not expired.
  If using OAuth, ensure that the client ID and secret are valid.
  
  
  
  Service Status:
  
  Check the status of the service at the token endpoint to ensure it is up and running.
  If the service is down, you may need to contact the service provider for assistance.
  
  
  
  Review Firewall/Proxy Settings:
  
  Ensure that any firewalls or proxies are configured to allow traffic to the token endpoint.
  You may need to work with your network team to adjust these settings.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for guidance on configuring the token endpoint and troubleshooting related issues.
  
  
  
  Logs and Traces:
  
  Check the application logs for more detailed error messages that may provide additional context for the issue.
  Enable tracing if necessary to gather more information.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Support: If the issue persists, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the /SSB/SAC_UTILITY223 Invalid Token End Point URL error.