How To Fix /SSB/CORE805 - Cannot find evaluations using OData service

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 805

• Message text: Cannot find evaluations using OData service

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE805 - Cannot find evaluations using OData service ?

  The SAP error message /SSB/CORE805 Cannot find evaluations using OData service typically indicates that the system is unable to retrieve evaluation data through the specified OData service. This can occur for several reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes
  
  
  OData Service Not Activated: The OData service required for fetching evaluations may not be activated in the SAP Gateway.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the OData service or the underlying data.
  
  
  Service Configuration Issues: There may be misconfigurations in the OData service or the related backend service.
  
  
  Data Availability: The evaluations that the service is trying to fetch may not exist or may not be available in the system.
  
  
  Network Issues: There could be network-related issues preventing the OData service from being accessed.
  
  
  System Errors: There may be underlying system errors or issues with the SAP system itself.
  
  
  Solutions
  
  
  Activate the OData Service:
  
  Go to the SAP Gateway Service Builder (transaction code /IWFND/MAINT_SERVICE).
  Check if the required OData service is listed and activated. If not, activate it.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary roles and authorizations to access the OData service and the data it retrieves.
  
  
  
  Review Service Configuration:
  
  Check the configuration of the OData service in the SAP Gateway. Ensure that the service is correctly set up and that the backend service is functioning properly.
  
  
  
  Verify Data Availability:
  
  Check if the evaluations that the OData service is trying to access actually exist in the system. You may need to run relevant reports or queries to confirm this.
  
  
  
  Network Troubleshooting:
  
  Ensure that there are no network issues preventing access to the OData service. This may involve checking firewall settings, network configurations, or server availability.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction codes like SLG1 for application logs) for any related error messages that could provide more context on the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific OData service you are using for any known issues or additional troubleshooting steps.
  
  
  
  Related Information
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the OData service you are using.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.