How To Fix /SSB/CORE675 - Export of story &1 failed with error: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 675

• Message text: Export of story &1 failed with error: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE675 - Export of story &1 failed with error: &2 ?

  The SAP error message /SSB/CORE675 Export of story &1 failed with error: &2 typically occurs in the context of SAP Analytics Cloud (SAC) when there is an issue exporting a story (a report or dashboard) to a different format, such as PDF or PowerPoint. The error message indicates that the export process for the specified story (&1) has failed due to a specific error (&2).
  Possible Causes:
  
  Network Issues: Temporary network disruptions can interrupt the export process.
  Insufficient Permissions: The user may not have the necessary permissions to export the story.
  File Size Limitations: The story may be too large or contain too many elements, exceeding the export limits.
  Browser Compatibility: The browser being used may not be fully compatible with the export functionality.
  System Performance: High load on the SAP Analytics Cloud system can lead to timeouts or failures during export.
  Data Source Issues: Problems with the underlying data sources or connections can affect the export process.
  
  Solutions:
  
  Check Network Connection: Ensure that your internet connection is stable and try the export again.
  Review Permissions: Verify that you have the necessary permissions to export the story. Contact your administrator if needed.
  Optimize the Story: If the story is large, consider simplifying it by reducing the number of visualizations or data points.
  Use a Different Browser: Try exporting the story using a different web browser to see if the issue persists.
  Check System Status: Monitor the performance of the SAP Analytics Cloud system. If there are known issues, wait until they are resolved.
  Examine Data Sources: Ensure that all data sources are accessible and functioning correctly. Check for any connection issues.
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP's official documentation or support notes for any known issues related to this error message.
  Community Forums: Engage with the SAP community forums to see if other users have encountered similar issues and found solutions.
  Logs and Traces: If you have access, review system logs or traces for more detailed error messages that can provide additional context.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance, providing them with the specific error details and any relevant logs.