How To Fix /SSB/CORE609 - No active customer extensions found for evaluation &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 609

• Message text: No active customer extensions found for evaluation &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE609 - No active customer extensions found for evaluation &1 ?

  The SAP error message /SSB/CORE609 No active customer extensions found for evaluation &1 typically occurs in the context of SAP Business Suite or SAP S/4HANA when the system is trying to evaluate a specific object or process, but it cannot find any active customer extensions that are relevant to that evaluation.
  Cause:
  
  No Active Extensions: The primary cause of this error is that there are no active customer-specific enhancements or extensions defined for the evaluation object specified by &1.
  Configuration Issues: There may be configuration issues where the extensions are not properly activated or assigned.
  Missing Customization: The required customer-specific logic or functionality has not been implemented or is not available in the system.
  Transport Issues: If the extensions were recently transported from another system, they may not have been activated correctly.
  
  Solution:
  
  
  Check for Active Extensions:
  
  Go to the relevant transaction or area in SAP where the extensions are supposed to be defined.
  Verify if there are any active customer extensions for the evaluation object specified by &1.
  
  
  
  Activate Extensions:
  
  If you find that there are extensions defined but not active, you may need to activate them. This can usually be done through the relevant customizing transaction.
  
  
  
  Implement Missing Logic:
  
  If there are no extensions defined, you may need to implement the necessary customer-specific logic. This could involve creating a new enhancement or modifying existing ones.
  
  
  
  Review Transport Requests:
  
  If the extensions were recently transported, check the transport requests to ensure that they were imported correctly and that all necessary objects are included.
  
  
  
  Consult Documentation:
  
  Review any available documentation or notes related to the specific evaluation object to ensure that you are following the correct procedures for defining and activating extensions.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP Support for assistance. They may have additional insights or patches that can help resolve the error.
  
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to check or manage customer extensions (e.g., SE80 for Object Navigator, SE11 for Data Dictionary).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on how to handle customer extensions.
  Custom Development: If your organization has custom development, ensure that the development team is aware of the error and can assist in troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.