How To Fix /SSB/CORE216 - Customer Filter

SAP Error Message - Details

• Message type: E = Error

• Message class: /SSB/CORE -

• Message number: 216

• Message text: Customer Filter

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SSB/CORE216 - Customer Filter ?

  The SAP error message /SSB/CORE216 Customer Filter typically occurs in the context of SAP BusinessObjects or SAP BW (Business Warehouse) when there is an issue with the customer filter settings in a query or report. This error can arise due to various reasons, such as incorrect filter settings, missing data, or configuration issues.
  Cause:
  
  Incorrect Filter Configuration: The filter applied to the query may not be set up correctly, leading to the error.
  Missing Data: The data that the filter is supposed to reference may not exist in the database or may not be accessible.
  Authorization Issues: The user may not have the necessary permissions to access the data related to the filter.
  Technical Issues: There may be underlying technical issues with the SAP system or the specific query/report being executed.
  
  Solution:
  
  Check Filter Settings: Review the filter settings in the query or report. Ensure that the filter criteria are correctly defined and that they reference valid data.
  Validate Data Availability: Ensure that the data the filter is supposed to work with is available in the database. You can run a separate query to check if the data exists.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the data related to the filter.
  Debugging: If you have access to the backend, you can enable debugging to get more detailed information about the error. This can help identify the specific cause.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error details and any relevant context.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to the error message for known issues and fixes.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the /SSB/CORE216 Customer Filter error in your SAP environment.