How To Fix SS122 - Folder structure error: Root folder does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SS - Integration IMG - function model - SAP analyzer

• Message number: 122

• Message text: Folder structure error: Root folder does not exist

What causes this issue?

No root folder was found in the shared folders.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Choose "Office -> Folders -> Shared folders" once. This automatically
creates a root folder. Restart folder generation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SS122 - Folder structure error: Root folder does not exist ?

  The SAP error message SS122, which states "Folder structure error: Root folder does not exist," typically occurs in the context of SAP's transport management system or when dealing with file structures in the SAP environment. This error indicates that the system is unable to locate the specified root folder that is necessary for the operation you are trying to perform.
  Causes:
  
  Missing Directory: The specified root folder does not exist in the file system. This could be due to accidental deletion or misconfiguration.
  Incorrect Path: The path to the root folder may be incorrectly specified in the configuration settings.
  Authorization Issues: The user may not have the necessary permissions to access the folder or the directory structure.
  Transport Directory Configuration: If this error occurs in the context of transport requests, it may be due to incorrect configuration of the transport directory in the Transport Management System (TMS).
  
  Solutions:
  
  
  Verify Folder Existence:
  
  Check the file system to ensure that the root folder specified in the configuration actually exists. If it does not, create the folder or correct the path in the configuration.
  
  
  
  Correct Path Configuration:
  
  Review the configuration settings in SAP (e.g., TMS settings) to ensure that the path to the root folder is correctly specified. You can do this by navigating to the relevant configuration area in the SAP GUI.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the folder. You may need to adjust user roles or permissions in the SAP system or the underlying operating system.
  
  
  
  Transport Directory Settings:
  
  If the error is related to transport requests, check the transport directory settings in TMS. You can do this by going to the TMS configuration and verifying the transport directory paths.
  
  
  
  System Restart:
  
  In some cases, a system restart may help resolve temporary issues related to file access or directory recognition.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. SAP frequently releases notes that address known issues.
  Documentation: Review the SAP documentation for the Transport Management System or the specific module you are working with to ensure that all configurations are set up correctly.
  Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.