How To Fix SRV031 - Item Category &1 is not allowed with Services/Outlines

SAP Error Message - Details

• Message type: E = Error

• Message class: SRV - Service specific messages

• Message number: 031

• Message text: Item Category &1 is not allowed with Services/Outlines

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRV031 - Item Category &1 is not allowed with Services/Outlines ?

  The SAP error message SRV031 indicates that the item category specified (represented by &1) is not allowed for services or outline agreements. This error typically arises when trying to create or process a document (like a purchase order or contract) that includes a service item with an inappropriate item category.
  Cause:
  
  Incorrect Item Category: The item category assigned to the service item is not compatible with the type of document you are trying to create. For example, certain item categories are designated for materials and not for services.
  Configuration Issues: The item category may not be properly configured in the system to handle services or outline agreements.
  Service Master Data: The service master data may not be set up correctly, leading to incompatibility with the item category.
  
  Solution:
  
  
  Check Item Category: Review the item category assigned to the service item. Ensure that it is appropriate for services. Common item categories for services include:
  
  D: Service item
  B: Service with a reference to a purchase order
  C: Service with a reference to a contract
  S: Service item for outline agreements
  
  
  
  Adjust Configuration: If the item category is incorrect, you may need to adjust the configuration in the SAP system. This can be done in the following way:
  
  Go to the configuration settings for item categories in the SAP IMG (Implementation Guide).
  Navigate to Materials Management > Purchasing > Purchase Order > Define Item Categories.
  Ensure that the item category is set up to allow services.
  
  
  
  Review Service Master Data: Check the service master data to ensure it is correctly defined and linked to the appropriate item category.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on item categories and their compatibility with services and outline agreements.
  
  
  Testing: After making changes, test the document creation process again to ensure that the error is resolved.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ME21N (Create Purchase Order), ME31K (Create Contract), or ME41 (Create Request for Quotation) to test the changes.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify the documents in question.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in materials management or purchasing processes.