How To Fix SRUI020 - Error occurred during search (return code &1/&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: SRUI - Messages for SAP Retrieval user interface

• Message number: 020

• Message text: Error occurred during search (return code &1/&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRUI020 - Error occurred during search (return code &1/&2) ?

  The SAP error message SRUI020, which states "Error occurred during search (return code &1/&2)," typically indicates that there was an issue during a search operation in the SAP system. This error can occur in various contexts, such as when using the SAP search functionality in different modules or applications.
  Causes:
  
  Configuration Issues: The search functionality may not be properly configured in the system.
  Data Issues: There may be inconsistencies or missing data in the database that the search is trying to access.
  Authorization Problems: The user may not have the necessary permissions to perform the search.
  System Performance: High load on the system or database can lead to timeouts or failures during search operations.
  Technical Errors: There could be underlying technical issues, such as problems with the search index or database connectivity.
  
  Solutions:
  
  Check Configuration: Ensure that the search functionality is correctly configured. This may involve checking settings in the relevant SAP modules or applications.
  Data Validation: Verify that the data being searched is complete and consistent. Look for any missing or corrupted entries in the database.
  User Authorization: Confirm that the user has the necessary authorizations to perform the search. This may involve checking roles and permissions in the SAP system.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling searches during off-peak hours.
  Rebuild Search Index: If the issue is related to the search index, consider rebuilding the index. This can often resolve issues related to outdated or corrupted search data.
  Check Logs: Review system logs (such as ST22 for dumps or SM21 for system logs) for more detailed error messages that can provide additional context about the failure.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  Transaction Codes: Depending on the context of the error, you may want to use transaction codes like SE80 (Object Navigator), SE37 (Function Module), or ST22 (Dump Analysis) to investigate further.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  SAP Support: If the problem persists, consider reaching out to SAP Support for assistance, especially if you have a support contract.
  
  By following these steps, you should be able to diagnose and resolve the SRUI020 error in your SAP system.