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How To Fix SRTWEB039 - Global Web administration locked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRTWEB - Messages for Web Administration UI

  • Message number: 039

  • Message text: Global Web administration locked

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRTWEB039 - Global Web administration locked ?

    The SAP error message SRTWEB039 indicates that the Global Web administration is locked. This typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there is an issue with the configuration or when the system is in a state that prevents changes to the web administration settings.

    Cause

    The error can be caused by several factors, including:

    1. System Lock: The Global Web administration might be locked due to ongoing maintenance or configuration changes being made by another user or process.
    2. User Permissions: The user attempting to access the Global Web administration may not have the necessary permissions to unlock or modify the settings.
    3. Technical Issues: There may be underlying technical issues or inconsistencies in the system that are causing the lock.

    Solution

    To resolve the SRTWEB039 error, you can try the following steps:

    1. Check for Locks:

      • Use transaction code SRT_ADMIN to check if there are any active locks on the Global Web administration.
      • If you find that the administration is locked, you may need to wait for the current process to complete or for the user who locked it to release it.
    2. Unlock the Administration:

      • If you have the necessary permissions, you can unlock the Global Web administration by navigating to the appropriate section in the SRT_ADMIN transaction and selecting the option to unlock.
    3. User Permissions:

      • Ensure that your user account has the necessary roles and authorizations to access and modify the Global Web administration settings. You may need to contact your SAP security administrator for assistance.
    4. Check System Logs:

      • Review the system logs (transaction SLG1) for any related error messages or warnings that might provide additional context about why the administration is locked.
    5. Restart Services:

      • In some cases, restarting the relevant services or the entire SAP system may help resolve the issue.
    6. Consult Documentation:

      • Refer to the official SAP documentation or notes related to the specific version of your SAP system for any known issues or additional troubleshooting steps.

    Related Information

    • SAP Notes: Check SAP Notes for any specific fixes or patches related to the SRTWEB039 error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • System Administration: Regularly monitor and maintain your SAP system to prevent such issues from occurring in the future.

    If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.

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