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How To Fix SRTWEB025 - Global Web administration already locked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRTWEB - Messages for Web Administration UI

  • Message number: 025

  • Message text: Global Web administration already locked

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRTWEB025 - Global Web administration already locked ?

    The SAP error message SRTWEB025 indicates that the Global Web administration is currently locked, which typically occurs when another user or process is accessing the web administration interface. This can prevent you from making changes or configurations in the SAP system.

    Cause:

    1. Concurrent Access: Another user or process is currently using the Global Web administration, which locks the interface to prevent conflicting changes.
    2. Session Timeout: A previous session may not have been properly closed, leaving the administration locked.
    3. System Configuration: Certain configurations or settings in the SAP system may lead to locking issues.

    Solution:

    1. Wait and Retry: If another user is accessing the Global Web administration, wait for them to finish and then try again.
    2. Check Active Sessions: Use transaction codes like SM04 or AL08 to check for active user sessions. If you find a session that seems to be stuck, you may need to terminate it.
    3. Log Off Other Users: If you have the necessary permissions, you can log off other users who are accessing the Global Web administration.
    4. Restart the Service: If the issue persists, consider restarting the relevant SAP services or the entire SAP system, if feasible.
    5. Check for Locks: Use transaction SM12 to check for any locks related to the Global Web administration. If you find any locks that should not be there, you can delete them if you have the necessary authorizations.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • SAP Basis Team: If you are unable to resolve the issue, it may be necessary to involve your SAP Basis team or system administrator, as they have the tools and permissions to investigate further.
    • Documentation: Refer to the official SAP documentation for more details on managing the Global Web administration and understanding locking mechanisms.
    • SAP Community: You can also check forums and the SAP Community for similar issues and solutions shared by other users.

    By following these steps, you should be able to resolve the SRTWEB025 error and regain access to the Global Web administration.

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