How To Fix SRTM401 - The requested data record does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SRTM - Runtime Monitor Messages

• Message number: 401

• Message text: The requested data record does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRTM401 - The requested data record does not exist ?

  The SAP error message SRTM401 ("The requested data record does not exist") typically occurs in the context of SAP's Service Runtime (SRT) or when dealing with web services and data exchange. This error indicates that the system is unable to find the specific data record that is being requested, which can happen for several reasons.
  Causes:
  
  
  Non-Existent Data: The most straightforward cause is that the data record you are trying to access simply does not exist in the database. This could be due to incorrect identifiers or parameters being used in the request.
  
  
  Data Deletion: The record may have been deleted or archived, making it unavailable for retrieval.
  
  
  Authorization Issues: The user or service account making the request may not have the necessary permissions to access the data.
  
  
  Incorrect Configuration: There may be issues with the configuration of the service or the data source, leading to incorrect data retrieval attempts.
  
  
  Timing Issues: If the data is being updated or processed in real-time, there may be a timing issue where the data is not yet available when the request is made.
  
  
  Solutions:
  
  
  Verify Data Existence: Check the database or relevant tables to ensure that the data record you are trying to access actually exists. Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to look up the data.
  
  
  Check Request Parameters: Ensure that the parameters or identifiers being used in the request are correct. This includes checking for typos or incorrect values.
  
  
  Review Authorizations: Make sure that the user or service account has the necessary authorizations to access the data. You can use transaction SU53 to analyze authorization issues.
  
  
  Check Configuration: Review the configuration settings for the service or data source to ensure that everything is set up correctly. This may involve checking the service definitions, endpoints, and mappings.
  
  
  Monitor Data Processing: If the data is being processed in real-time, consider implementing a retry mechanism or checking the status of the data processing to ensure that the data is available when requested.
  
  
  Consult Logs: Check the application logs (using transaction SLG1) for more detailed error messages or warnings that could provide additional context about the issue.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for SRT and web services to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the SRTM401 error effectively.