How To Fix SRTCM103 - Failed to retrieve RTM record count for test ID "&1"

SAP Error Message - Details

• Message type: E = Error

• Message class: SRTCM - Runtime Check Monitor messages

• Message number: 103

• Message text: Failed to retrieve RTM record count for test ID "&1"

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRTCM103 - Failed to retrieve RTM record count for test ID "&1" ?

  The SAP error message SRTCM103 indicates that there was a failure in retrieving the RTM (Runtime Monitoring) record count for a specific test ID. This error typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when there are issues with the monitoring of messages or transactions.
  Possible Causes:
  
  
  Configuration Issues: There may be misconfigurations in the Runtime Workbench or the monitoring settings.
  Database Issues: The underlying database may be experiencing issues, such as connectivity problems or performance bottlenecks.
  Authorization Problems: The user executing the operation may not have the necessary authorizations to access the RTM data.
  System Performance: High load on the system or insufficient resources may lead to timeouts or failures in retrieving data.
  Corrupted Data: There may be corrupted entries in the RTM tables that prevent the retrieval of the record count.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the Runtime Workbench and ensure that they are correctly set