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How To Fix SRTCM021 - Activation canceled: No deactivation job found and no creation authority


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRTCM - Runtime Check Monitor messages

  • Message number: 021

  • Message text: Activation canceled: No deactivation job found and no creation authority

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRTCM021 - Activation canceled: No deactivation job found and no creation authority ?

    The SAP error message SRTCM021 indicates that the activation of a service or configuration has been canceled because there is no deactivation job found, and the user does not have the necessary authority to create one. This error typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when dealing with service activation and deactivation.

    Cause:

    1. Missing Deactivation Job: The system is unable to find a deactivation job that is required for the activation process. This could be due to a misconfiguration or an issue with the service itself.
    2. Insufficient Authorization: The user attempting to activate the service does not have the necessary permissions to create or manage deactivation jobs. This can happen if the user role does not include the required authorizations.

    Solution:

    1. Check Deactivation Jobs:

      • Verify if there are any existing deactivation jobs for the service you are trying to activate. You can do this by checking the relevant configuration in the SAP system.
      • If no deactivation job exists, you may need to create one manually or troubleshoot why it is missing.
    2. User Authorization:

      • Ensure that the user has the necessary authorizations to create and manage deactivation jobs. This may involve checking the user's role assignments and ensuring they have the appropriate permissions.
      • You may need to work with your SAP security team to grant the required authorizations.
    3. Review Configuration:

      • Check the configuration settings for the service you are trying to activate. Ensure that all necessary parameters are set correctly and that there are no inconsistencies.
    4. System Logs:

      • Review system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific service or component you are working with. There may be specific guidelines or troubleshooting steps provided by SAP.
    6. SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They may have additional insights or patches that can resolve the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SRT_ADMIN for managing services and SLG1 for viewing logs.
    • User Roles: Understand the roles and authorizations in your SAP system, especially those related to service activation and deactivation.
    • SAP Notes: Search for SAP Notes related to the error message SRTCM021 in the SAP Support Portal for any known issues or fixes.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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