How To Fix SRT_WSP_FT_TESTS036 - No response retrieved in time (Check Log/Trace Viewer)

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP_FT_TESTS -

• Message number: 036

• Message text: No response retrieved in time (Check Log/Trace Viewer)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP_FT_TESTS036 - No response retrieved in time (Check Log/Trace Viewer) ?

  The SAP error message SRT_WSP_FT_TESTS036: No response retrieved in time (Check Log/Trace Viewer) typically occurs in the context of SAP's web service communication framework, particularly when dealing with web service calls. This error indicates that a response from a web service was not received within the expected time frame, which can be due to various reasons.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the web service provider.
  Web Service Unavailability: The web service you are trying to call may be down or not reachable.
  Timeout Settings: The timeout settings for the web service call may be too short, causing the call to fail before a response is received.
  Performance Issues: The web service may be experiencing high load or performance issues, leading to delayed responses.
  Configuration Errors: There may be misconfigurations in the web service settings or endpoint URLs.
  Firewall or Security Settings: Firewalls or security settings may be blocking the request or response.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the web service endpoint. You can use tools like ping or telnet to test connectivity.
  Verify Web Service Status: Check if the web service is up and running. You can do this by accessing the service URL directly in a browser or using tools like Postman.
  Increase Timeout Settings: If the web service is known to take longer to respond, consider increasing the timeout settings in the SAP configuration for the web service call.
  Review Logs and Traces: Use the SAP Log/Trace Viewer to check for detailed error messages or logs that can provide more context about the failure.
  Check Configuration: Review the configuration settings for the web service in SAP, including endpoint URLs, authentication settings, and any other relevant parameters.
  Monitor Performance: If the web service is under heavy load, consider monitoring its performance and scaling resources if necessary.
  Firewall Rules: Ensure that there are no firewall rules blocking the communication between the SAP system and the web service.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to web service communication and the specific error message for any known issues or patches.
  Web Service Documentation: Review the documentation for the web service you are trying to call to ensure that you are using it correctly.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SRT_WSP_FT_TESTS036 error message.