How To Fix SRT_WSP_FT_TESTS013 - Custom application fault message received

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP_FT_TESTS -

• Message number: 013

• Message text: Custom application fault message received

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP_FT_TESTS013 - Custom application fault message received ?

  The SAP error message SRT_WSP_FT_TESTS013 indicates that a custom application fault message has been received during a web service call. This error typically arises in the context of SAP's web service runtime environment, particularly when dealing with SOAP-based web services.
  Cause:
  
  Faulty Web Service Implementation: The web service being called may have an issue in its implementation, leading to an unexpected fault message being returned.
  Data Issues: The data being sent to the web service may not meet the expected format or validation rules, causing the service to throw an error.
  Configuration Issues: There may be misconfigurations in the web service settings, such as incorrect endpoint URLs, authentication issues, or missing parameters.
  Network Issues: Connectivity problems between the SAP system and the web service provider can also lead to faults being returned.
  Timeouts: If the web service takes too long to respond, it may result in a timeout error, which can manifest as a fault message.
  
  Solution:
  
  Check Web Service Implementation: Review the web service code to ensure it is functioning correctly and handling requests as expected. Look for any unhandled exceptions or errors in the logic.
  Validate Input Data: Ensure that the data being sent to the web service is valid and conforms to the expected schema. Use tools like SOAP UI to test the service with various inputs.
  Review Configuration Settings: Verify the configuration settings for the web service in SAP. Check the endpoint URL, authentication methods, and any required headers or parameters.
  Monitor Network Connectivity: Ensure that there are no network issues affecting the connection to the web service. Check firewalls, proxies, and other network components that may interfere with the communication.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the web service call in the SAP configuration.
  Check Logs: Review the application logs and the web service logs for more detailed error messages that can provide insights into the root cause of the fault.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to web service errors for any known issues or patches that may address the problem.
  Web Service Monitoring: Use SAP's monitoring tools to track web service calls and identify patterns or recurring issues.
  Testing Tools: Utilize tools like SOAP UI or Postman to manually test the web service outside of SAP to isolate the issue.
  Documentation: Refer to the official SAP documentation for web services and the specific service you are working with for best practices and troubleshooting tips.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed logs and error messages for better diagnosis.