How To Fix SRT_WSP3170 - Getting business system name failed with return code: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP3 - SRT: Web Service Configuration Messages 3

• Message number: 170

• Message text: Getting business system name failed with return code: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP3170 - Getting business system name failed with return code: &1 ?

  The SAP error message SRT_WSP3170 indicates that there was a failure in retrieving the business system name, and it typically comes with a return code that provides more context about the issue. This error is often related to the SAP Process Integration (PI) or SAP Process Orchestration (PO) environments, where the system is trying to resolve the business system name for a specific service or communication scenario.
  Causes:
  
  Incorrect Configuration: The business system may not be correctly configured in the Integration Directory or the System Landscape Directory (SLD).
  Missing Business System: The business system you are trying to access may not exist or may have been deleted.
  Network Issues: There could be network connectivity issues preventing the system from accessing the required resources.
  Authorization Issues: The user or service account may not have the necessary permissions to access the business system information.
  SLD Issues: Problems with the System Landscape Directory (SLD) can also lead to this error, especially if the business system is not registered or synchronized properly.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the business system is correctly configured in the Integration Directory.
  Ensure that the business system is properly defined in the SLD.
  
  
  
  Validate Business System:
  
  Go to the SLD and check if the business system exists and is active.
  If it is missing, you may need to create it or re-import it from the SLD.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing access to the SLD or other relevant systems.
  Check firewall settings and network configurations.
  
  
  
  Authorization Check:
  
  Verify that the user or service account has the necessary authorizations to access the business system information.
  Adjust roles and permissions as needed.
  
  
  
  SLD Synchronization:
  
  If there are issues with the SLD, consider re-synchronizing the SLD with the Integration Directory.
  You can also check the SLD logs for any errors or warnings that might indicate what went wrong.
  
  
  
  Check Logs:
  
  Review the logs in the SAP PI/PO system for more detailed error messages that can provide additional context.
  Look for any related errors that might give clues about the underlying issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SRT_WSP3170 for any specific patches or updates that might address this issue.
  Documentation: Refer to the official SAP documentation for Process Integration and Process Orchestration for best practices on configuring business systems and troubleshooting common issues.
  Community Forums: Engage with SAP community forums or support channels for additional insights and shared experiences from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the error message SRT_WSP3170 effectively.