How To Fix SRT_WSP3064 - Update of Cache for system '&1' was not successfull

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP3 - SRT: Web Service Configuration Messages 3

• Message number: 064

• Message text: Update of Cache for system '&1' was not successfull

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP3064 - Update of Cache for system '&1' was not successfull ?

  The SAP error message SRT_WSP3064 indicates that there was an issue updating the cache for a specific system in the context of SAP's Web Services framework. This error typically arises in scenarios involving the SAP Process Integration (PI) or SAP Process Orchestration (PO) when dealing with web service configurations.
  Cause:
  The error can be caused by several factors, including:
  
  Network Issues: There may be connectivity problems between the SAP system and the external service or system it is trying to communicate with.
  Configuration Errors: Incorrect configuration settings in the web service or the service registry can lead to cache update failures.
  Authorization Issues: The user or service account may not have the necessary permissions to update the cache.
  Service Unavailability: The target service may be down or not reachable, leading to a failure in updating the cache.
  Data Consistency Issues: There may be inconsistencies in the data being cached, which can prevent successful updates.
  
  Solution:
  To resolve the SRT_WSP3064 error, you can follow these steps:
  
  Check Connectivity: Ensure that the SAP system can reach the external service. You can use tools like ping or telnet to verify connectivity.
  Review Configuration: Double-check the configuration settings for the web service in the SAP system. Ensure that the endpoint URLs, authentication methods, and other settings are correct.
  Check Authorizations: Verify that the user or service account has the necessary authorizations to perform cache updates. You may need to adjust roles or permissions.
  Service Status: Confirm that the external service is up and running. If it is down, you will need to wait until it is available again.
  Clear Cache: Sometimes, clearing the cache manually can help resolve issues. You can do this through transaction codes like SRT_UTIL or SRT_ADMIN.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the failure.
  Update SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error. Applying the latest patches or updates may resolve the problem.
  
  Related Information:
  
  Transaction Codes: 
  
  SRT_UTIL: Utility for managing web service runtime.
  SRT_ADMIN: Administration of web service runtime.
  
  
  SAP Notes: Search the SAP Support Portal for notes related to SRT_WSP3064 or web service cache issues.
  Documentation: Review SAP documentation on web services and integration scenarios for best practices and troubleshooting tips.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.