How To Fix SRT_WSP3045 - User Account changed from '&1'(&2) to '&3'(&4)

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP3 - SRT: Web Service Configuration Messages 3

• Message number: 045

• Message text: User Account changed from '&1'(&2) to '&3'(&4)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP3045 - User Account changed from '&1'(&2) to '&3'(&4) ?

  The SAP error message SRT_WSP3045 indicates that there has been a change in the user account associated with a web service call. Specifically, it means that the user account has been modified from one state to another, which can affect the authentication and authorization processes for web service communications.
  Cause:
  
  User Account Changes: The user account used for the web service call has been modified. This could include changes to the user’s roles, permissions, or even the user ID itself.
  Configuration Changes: Changes in the configuration of the web service or the underlying security settings may lead to this error.
  Expired Credentials: The credentials for the user account may have expired or been deactivated.
  System Synchronization Issues: If the system is integrated with other systems (like an identity management system), synchronization issues may lead to discrepancies in user account information.
  
  Solution:
  
  Check User Account Status: Verify the status of the user account in the SAP system. Ensure that the account is active and has the necessary roles and permissions assigned.
  Review Changes: If there have been recent changes to the user account, review those changes to ensure they are correct and intended.
  Update Web Service Configuration: If the web service configuration has changed, ensure that it is updated to reflect the current user account settings.
  Re-authenticate: If the user account has been modified, re-authenticate the user to ensure that the new settings are applied.
  Check for Expired Credentials: Ensure that the credentials being used are valid and have not expired.
  Consult Logs: Check the SAP application logs for more detailed error messages or warnings that could provide additional context for the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SRT_WSP3045 for any specific patches or updates that may address this issue.
  Web Service Configuration: Review the configuration settings for the web service in transaction SOAMANAGER to ensure everything is set up correctly.
  User Management: Use transaction SU01 to manage user accounts and verify their roles and authorizations.
  Security Settings: Review the security settings in the SAP system, especially if there are any recent changes to the security policies or user management processes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or security team for further investigation.