How To Fix SRT_WSP2870 - Ping is not possible because of inconsistencies. Perform check connection

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 870

• Message text: Ping is not possible because of inconsistencies. Perform check connection

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2870 - Ping is not possible because of inconsistencies. Perform check connection ?

  The SAP error message SRT_WSP2870 indicates that there is an issue with the connection to a web service, specifically that a "Ping" operation is not possible due to inconsistencies. This error typically arises in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when trying to establish a connection to a web service endpoint.
  Causes:
  
  Configuration Issues: The web service configuration might be incorrect or incomplete. This includes incorrect endpoint URLs, authentication issues, or missing parameters.
  Network Issues: There may be network connectivity problems between the SAP system and the web service endpoint.
  Service Availability: The web service you are trying to reach may be down or not responding.
  Inconsistent Data: There may be inconsistencies in the data or settings in the SAP system that are preventing a successful connection.
  Firewall or Security Settings: Firewalls or security settings may be blocking the connection to the web service.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the web service configuration in the SAP system. Ensure that the endpoint URL, authentication credentials, and any required parameters are correctly set.
  Use transaction SOAMANAGER to check and configure web service settings.
  
  
  
  Test Connectivity:
  
  Use tools like telnet or ping to check if the SAP system can reach the web service endpoint.
  If the web service is hosted externally, ensure that the network allows outbound connections to that service.
  
  
  
  Check Service Status:
  
  Ensure that the web service you are trying to connect to is up and running. You can do this by accessing the service URL directly in a web browser or using a tool like Postman.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for any additional error messages or details that might provide more context about the issue.
  Look for any relevant logs in the web service provider's system as well.
  
  
  
  Firewall and Security Settings:
  
  Ensure that there are no firewall rules or security settings that are blocking the connection to the web service. This may involve working with your network/security team.
  
  
  
  Perform Connection Check:
  
  In the SOAMANAGER, you can perform a connection check to validate the configuration and connectivity to the web service.
  
  
  
  Update SAP Notes:
  
  Check for any relevant SAP Notes that might address known issues related to this error message. Sometimes, applying a patch or update can resolve underlying issues.
  
  
  
  Related Information:
  
  SOAMANAGER: This is the transaction used to manage web service configurations in SAP. It allows you to configure, test, and monitor web services.
  SAP PI/PO Documentation: Refer to the official SAP documentation for Process Integration or Process Orchestration for more detailed troubleshooting steps and best practices.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the inconsistencies causing the SRT_WSP2870 error.