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How To Fix SRT_WSP2862 - The logon data container doesn't support the auth.methods of profile '&1'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRT_WSP2 - Messages for SRT WSP

  • Message number: 862

  • Message text: The logon data container doesn't support the auth.methods of profile '&1'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message SRT_WSP2862 - The logon data container doesn't support the auth.methods of profile '&1' ?

    The SAP error message SRT_WSP2862 indicates that there is a mismatch between the authentication methods supported by the logon data container and those defined in the profile specified in the error message. This typically occurs in the context of web service communication, particularly when using SAP's Web Services Runtime (WSR).

    Cause:

    1. Profile Mismatch: The profile specified in the error message (&1) does not support the authentication methods that the logon data container is trying to use. This can happen if the profile is configured to use a specific authentication method (like Basic Authentication, Certificate-based authentication, etc.) that is not supported by the logon data container.

    2. Configuration Issues: There may be misconfigurations in the service definition or the security settings in the SAP system.

    3. Transport Layer Security: If the web service is expected to use HTTPS and the logon data container is not set up to handle secure connections, this error can occur.

    Solution:

    1. Check Profile Configuration: Review the profile settings in transaction SOAMANAGER or the relevant configuration transaction. Ensure that the authentication methods defined in the profile are compatible with the logon data container.

    2. Adjust Logon Data Container: If necessary, modify the logon data container to support the required authentication methods. This may involve changing the settings in the service definition or the security settings.

    3. Update Security Settings: Ensure that the security settings for the web service are correctly configured. This includes checking the transport security settings (HTTP vs. HTTPS) and ensuring that the appropriate authentication methods are enabled.

    4. Test with Different Profiles: If possible, test the web service with different profiles to identify if the issue is specific to a particular profile.

    5. Consult Documentation: Refer to SAP documentation for the specific version you are using, as there may be additional configuration steps or considerations based on the version and the specific web service being used.

    6. Check for Notes and Patches: Look for any SAP Notes or patches that may address this issue, as it could be a known problem with a documented solution.

    Related Information:

    • Transaction Codes:

      • SOAMANAGER: For managing web service configurations.
      • SICF: For managing Internet Communication Framework services.
    • SAP Notes: Search the SAP Support Portal for notes related to SRT_WSP2862 or web service authentication issues.

    • Documentation: Review the SAP Help Portal for information on configuring web services and authentication methods.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to SAP support for further assistance.

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