How To Fix SRT_WSP2797 - From '&1' to '&2' in IS '&3' user account doesn't match settings in '&4'

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 797

• Message text: From '&1' to '&2' in IS '&3' user account doesn't match settings in '&4'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2797 - From '&1' to '&2' in IS '&3' user account doesn't match settings in '&4' ?

  The SAP error message SRT_WSP2797 typically indicates a mismatch between the user account settings in the SAP system and the expected configuration for a web service. This error often arises in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when dealing with web service communication.
  Cause:
  The error message can occur due to several reasons:
  
  User Account Mismatch: The user account being used to access the web service does not match the expected settings defined in the service configuration.
  Authorization Issues: The user may not have the necessary authorizations to access the web service or perform the required actions.
  Configuration Errors: There may be incorrect settings in the web service configuration, such as the wrong user credentials or endpoint settings.
  Service Consumer and Provider Mismatch: The service consumer (the system making the request) and the service provider (the system receiving the request) may have different user account settings.
  
  Solution:
  To resolve the SRT_WSP2797 error, you can follow these steps:
  
  
  Check User Credentials:
  
  Verify that the user account specified in the web service configuration is correct.
  Ensure that the username and password are valid and have not expired.
  
  
  
  Review Authorization:
  
  Check the authorizations assigned to the user account. Ensure that the user has the necessary roles and permissions to access the web service.
  
  
  
  Validate Configuration:
  
  Review the web service configuration in the SAP system (transaction SOAMANAGER) to ensure that the settings for the user account match the expected values.
  Check the service endpoint and ensure that it is correctly configured.
  
  
  
  Test Connectivity:
  
  Use tools like SOAP UI or Postman to test the web service with the specified user credentials to ensure that the service is accessible.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific web service you are working with for any known issues or additional configuration steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SOAMANAGER: For managing web service configurations.
  SLG1: For viewing application logs.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  User Management: Ensure that user management practices are followed, including regular audits of user roles and permissions.
  
  By following these steps, you should be able to identify and resolve the cause of the SRT_WSP2797 error in your SAP environment.