How To Fix SRT_WSP2730 - ServiceGroup '&1' with Provider Appl. Key '&2' is already locked by '&3'

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 730

• Message text: ServiceGroup '&1' with Provider Appl. Key '&2' is already locked by '&3'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2730 - ServiceGroup '&1' with Provider Appl. Key '&2' is already locked by '&3' ?

  The SAP error message SRT_WSP2730 indicates that a Service Group is currently locked by another process or user, which prevents the current operation from proceeding. This typically occurs in the context of web services and the SAP Process Integration (PI) or Process Orchestration (PO) environments.
  Cause:
  
  Concurrent Access: The Service Group identified by &1 is being accessed or modified by another user or process, which has placed a lock on it.
  Long-Running Transactions: A previous transaction that is using the Service Group may not have completed, leading to a lock.
  System Configuration: There may be configuration issues or bugs in the system that are causing locks to not be released properly.
  
  Solution:
  
  Identify the Locking Process: Check which user or process is holding the lock. The message provides the user or process ID in &3. You can use transaction codes like SM12 (for lock entries) to find out more about the locking process.
  Wait for Completion: If the locking process is legitimate and expected to complete soon, you may need to wait for it to finish.
  Terminate the Locking Process: If the locking process is stuck or not responding, you may need to terminate it. This can be done using transaction SM37 (for job monitoring) or SM12 (for lock entries).
  Check for Configuration Issues: Review the configuration of the Service Group and ensure that there are no issues that could lead to improper locking behavior.
  Restart the Application: In some cases, restarting the application or the relevant services may help to clear the lock.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that may address this issue.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To monitor background jobs and see if any jobs are causing the lock.
  SRT_MONI: To monitor web service calls and their statuses.
  
  
  
  Documentation: Review SAP documentation related to web services and locking mechanisms in SAP PI/PO for more detailed insights.
  
  
  SAP Community: Engage with the SAP Community forums for discussions and solutions related to similar issues.
  
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.