How To Fix SRT_WSP2717 - No entry found in CDT-cache for system key '&1' and consumer factory '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 717

• Message text: No entry found in CDT-cache for system key '&1' and consumer factory '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2717 - No entry found in CDT-cache for system key '&1' and consumer factory '&2' ?

  The SAP error message SRT_WSP2717 indicates that there is no entry found in the Consumer Data Transport (CDT) cache for a specific system key and consumer factory. This error typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when dealing with web service communication.
  Cause:
  
  
  Missing Configuration: The most common cause is that the system key or consumer factory is not properly configured in the SAP system. This could be due to missing entries in the relevant configuration tables or incorrect settings in the Enterprise Services Repository (ESR).
  
  
  Cache Issues: The CDT cache may not have been populated correctly, or it may have been cleared, leading to the absence of the required entries.
  
  
  Transport Issues: If the system key refers to a remote system, there may be issues with the transport configuration or connectivity to that system.
  
  
  Version Mismatch: There could be a mismatch between the versions of the services being called, leading to the absence of the expected entries in the cache.
  
  
  Solution:
  
  
  Check Configuration: Verify that the system key and consumer factory are correctly configured in the SAP system. This includes checking the relevant settings in the Integration Directory and ensuring that the service definitions are correctly set up in the ESR.
  
  
  Refresh Cache: If the cache is suspected to be the issue, you can try to refresh or clear the cache. This can often be done through transaction codes like SRT_UTIL or SRT_CACHE in the SAP GUI.
  
  
  Check Connectivity: Ensure that the connection to the remote system (if applicable) is functioning correctly. This includes checking network settings, firewall rules, and any relevant connection parameters.
  
  
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  
  Re-deploy Services: If the issue persists, consider re-deploying the relevant web services or integration scenarios to ensure that all necessary configurations are in place.
  
  
  Consult Documentation: Refer to SAP Notes and documentation related to the specific version of SAP PI/PO you are using, as there may be known issues or patches available.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SRT_UTIL, SRT_CACHE, and SLG1 for monitoring and troubleshooting.
  SAP Notes: Search for SAP Notes related to SRT_WSP2717 for any specific patches or updates that may address this issue.
  Community Forums: Engage with SAP community forums or support channels for additional insights and shared experiences from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the error message SRT_WSP2717 effectively.