How To Fix SRT_WSP2644 - Failed to find active Consumer Factory '&1' and Source Proxy '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 644

• Message text: Failed to find active Consumer Factory '&1' and Source Proxy '&2'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2644 - Failed to find active Consumer Factory '&1' and Source Proxy '&2' ?

  The SAP error message SRT_WSP2644 indicates that the system is unable to find an active Consumer Factory and Source Proxy for a specific web service. This error typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when dealing with web services.
  Cause:
  
  Configuration Issues: The Consumer Factory or Source Proxy may not be properly configured in the SAP system. This could be due to missing or incorrect settings in the Service Registry or the Integration Directory.
  Inactive Services: The web service or the associated Consumer Factory may not be active. This can happen if the service has been deactivated or if there are issues with the service endpoint.
  Network Issues: There may be network connectivity issues preventing the system from reaching the required service.
  Authorization Issues: The user or service account may not have the necessary permissions to access the Consumer Factory or Source Proxy.
  Transport Layer Issues: If the system is in a transport landscape, the required objects may not have been transported correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP PI/PO configuration and verify that the Consumer Factory and Source Proxy are correctly configured.
  Ensure that the service endpoint is correctly defined and active.
  
  
  
  Activate Services:
  
  If the Consumer Factory or Source Proxy is inactive, activate it in the Service Registry or Integration Directory.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues preventing access to the web service. You can use tools like ping or telnet to check connectivity to the service endpoint.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user or service account has the necessary permissions to access the Consumer Factory and Source Proxy.
  
  
  
  Transport Check:
  
  If the issue is occurring in a non-development environment, verify that all necessary transport requests have been imported correctly.
  
  
  
  Logs and Traces:
  
  Check the SAP application logs (transaction SLG1) and the trace files for more detailed error messages that can provide additional context for the issue.
  
  
  
  Restart Services:
  
  In some cases, restarting the relevant services or the entire SAP system may resolve transient issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for web services and PI/PO configuration for best practices and common pitfalls.
  Community Forums: Consider searching or posting on SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the error message SRT_WSP2644 in your SAP environment.