How To Fix SRT_WSP2620 - IBC det. connection key '&1', user '&2', object '&3' is not locked

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 620

• Message text: IBC det. connection key '&1', user '&2', object '&3' is not locked

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2620 - IBC det. connection key '&1', user '&2', object '&3' is not locked ?

  The SAP error message SRT_WSP2620 indicates that there is an issue with the connection key, user, or object not being locked in the context of the Integration Broker (IB) or Web Services. This error typically arises in scenarios involving web service communication or when using the SAP Process Integration (PI) or SAP Process Orchestration (PO) systems.
  Cause:
  The error message can occur due to several reasons:
  
  Connection Key Issues: The specified connection key may not be properly configured or may not exist in the system.
  User Authorization: The user specified in the error message may not have the necessary authorizations to access or lock the specified object.
  Object State: The object (such as a service or endpoint) may not be in a state that allows it to be locked, or it may already be in use by another process.
  Configuration Errors: There may be misconfigurations in the Integration Directory or in the service definitions.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Connection Key:
  
  Verify that the connection key specified in the error message is correct and exists in the system.
  Ensure that the connection is properly configured in the Integration Directory.
  
  
  
  User Authorization:
  
  Check the authorizations of the user mentioned in the error message. Ensure that the user has the necessary permissions to access and lock the specified object.
  You may need to adjust roles and authorizations in the user profile.
  
  
  
  Object Locking:
  
  Investigate if the object is already locked by another process. If so, you may need to wait until the lock is released or identify the process holding the lock.
  If the object should be locked but is not, you may need to manually lock it or check for any issues in the locking mechanism.
  
  
  
  Review Configuration:
  
  Review the configuration settings in the Integration Directory and ensure that all necessary parameters are correctly set.
  Check for any inconsistencies or errors in the service definitions.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Restart Services:
  
  In some cases, restarting the relevant services or the entire SAP system may help resolve transient issues.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for Integration Broker, PI, or PO for more detailed information on configuration and troubleshooting.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to engage SAP support for further assistance.