How To Fix SRT_WSP2587 - Key hash '&1' (usage '&2') does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 587

• Message text: Key hash '&1' (usage '&2') does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2587 - Key hash '&1' (usage '&2') does not exist ?

  The SAP error message SRT_WSP2587 indicates that a key hash, which is expected to be present in the system, does not exist. This error typically occurs in the context of SAP Web Services and is related to the security settings or configurations for web service communication.
  Cause:
  
  Missing Key Hash: The key hash specified in the error message is not found in the system. This could be due to a misconfiguration or an issue with the key management.
  Incorrect Configuration: The web service might be configured incorrectly, leading to the system not being able to find the required key hash.
  Transport Issues: If the web service is being accessed across different systems (e.g., from a development to a production environment), the key hash may not have been transported correctly.
  Expired or Invalid Keys: The keys used for securing the web service might have expired or been invalidated.
  
  Solution:
  
  Check Key Management: Verify that the key hash exists in the key management settings. You can do this by navigating to the relevant transaction codes (like STRUST for SSL or SRT_ADMIN for web services) and checking the key entries.
  Regenerate Keys: If the key hash is missing, you may need to regenerate the keys. This can often be done through the SAP GUI or relevant transaction codes.
  Review Configuration: Ensure that the web service configuration is correct. Check the service definition and ensure that the key hash is correctly referenced.
  Transport Keys: If the issue arises after a transport, ensure that the keys were included in the transport request and that they were imported correctly in the target system.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to web service security and key management for specific guidance on your version of SAP.
  
  Related Information:
  
  Transaction Codes: 
  
  STRUST: For managing SSL certificates and keys.
  SRT_ADMIN: For managing web service configurations.
  
  
  SAP Notes: Search for relevant SAP Notes that might address specific issues related to key management and web services.
  Security Settings: Familiarize yourself with the security settings for web services in SAP, including how to manage key hashes and certificates.
  
  If the problem persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with the error details and any steps you have already taken.