How To Fix SRT_WSP2391 - Failed to get certificate from PSE file '&1&2&3' [RC=&2]

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 391

• Message text: Failed to get certificate from PSE file '&1&2&3' [RC=&2]

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2391 - Failed to get certificate from PSE file '&1&2&3' [RC=&2] ?

  The SAP error message SRT_WSP2391 indicates that there was a failure in retrieving a certificate from a PSE (Personal Security Environment) file. The message typically includes placeholders for the PSE file name and a return code (RC) that provides additional context about the error.
  Cause
  The error can occur due to several reasons:
  
  Missing or Corrupted PSE File: The specified PSE file may not exist, or it may be corrupted.
  Incorrect File Path: The path to the PSE file may be incorrect, leading to the inability to access it.
  Insufficient Permissions: The user or process trying to access the PSE file may not have the necessary permissions.
  Invalid Certificate: The certificate within the PSE file may be invalid or expired.
  Configuration Issues: There may be misconfigurations in the SSL or security settings in the SAP system.
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Check PSE File Existence:
  
  Verify that the PSE file specified in the error message exists in the expected location.
  
  
  
  Validate PSE File Integrity:
  
  If the file exists, check if it is corrupted. You can try to open it using the SAP transaction STRUST to see if it can be accessed without issues.
  
  
  
  Correct File Path:
  
  Ensure that the path to the PSE file is correctly configured in your SAP system settings.
  
  
  
  Check Permissions:
  
  Ensure that the user or service account running the SAP application has the necessary permissions to read the PSE file.
  
  
  
  Renew or Replace Certificate:
  
  If the certificate is invalid or expired, you may need to renew or replace it. This can also be done through the STRUST transaction.
  
  
  
  Review Configuration:
  
  Check the SSL and security settings in your SAP system to ensure they are correctly configured.
  
  
  
  Check Logs:
  
  Review the SAP system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information
  
  Transaction STRUST: This transaction is used to manage PSE files and certificates in SAP. You can use it to view, import, or export certificates.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation on security and SSL configuration for more detailed guidance on managing PSE files and certificates.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.