How To Fix SRT_WSP2328 - Failed to get own transport key

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 328

• Message text: Failed to get own transport key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2328 - Failed to get own transport key ?

  The SAP error message SRT_WSP2328: Failed to get own transport key typically occurs in the context of SAP Web Services and is related to the Secure Network Communications (SNC) or the Web Service Security (WSS) configuration. This error indicates that the system is unable to retrieve the transport key necessary for secure communication.
  Causes:
  
  Missing or Incorrect Configuration: The transport key may not be properly configured in the SAP system. This can happen if the system is not set up to use the correct security settings.
  Transport Key Not Generated: The transport key may not have been generated or may have been deleted.
  Authorization Issues: The user or service account may not have the necessary authorizations to access the transport key.
  Network Issues: There may be network connectivity issues that prevent the system from accessing the required security information.
  System or Component Issues: There could be issues with the underlying components or services that manage the transport keys.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the Web Service configuration is correctly set up in transaction SOAMANAGER.
  Verify that the correct security settings are applied for the web service.
  
  
  
  Generate Transport Key:
  
  If the transport key is missing, you may need to generate it. This can typically be done through the SAP GUI or relevant configuration transactions.
  
  
  
  Review Authorizations:
  
  Check the authorizations for the user or service account that is trying to access the transport key. Ensure that it has the necessary permissions.
  
  
  
  Check Network Connectivity:
  
  Ensure that there are no network issues that could be preventing access to the transport key. This includes checking firewalls, proxies, and other network configurations.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for more detailed error messages that may provide additional context about the failure.
  
  
  
  Restart Services:
  
  Sometimes, restarting the relevant services or the entire SAP system can resolve transient issues.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SOAMANAGER: For managing web services and their configurations.
  SLG1: For viewing application logs.
  
  
  Documentation: Review SAP documentation related to Web Services and Security for best practices and configuration guidelines.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the SRT_WSP2328 error in your SAP environment.