How To Fix SRT_WSP2251 - Error while retrieving log data from remote system: &1&2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 251

• Message text: Error while retrieving log data from remote system: &1&2&3&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2251 - Error while retrieving log data from remote system: &1&2&3&4 ?

  The SAP error message SRT_WSP2251 indicates that there was an issue while trying to retrieve log data from a remote system. This error is typically associated with the SAP Web Services framework and can occur in various scenarios, such as when using SAP Process Integration (PI) or SAP Process Orchestration (PO).
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the remote system, such as firewall restrictions or network outages.
  Configuration Errors: Incorrect configuration settings in the SAP system or the remote system can lead to this error. This includes issues with the service endpoint, authentication, or authorization.
  Remote System Unavailability: The remote system may be down or not responding, which prevents the SAP system from retrieving the log data.
  Timeouts: If the request to the remote system takes too long, it may time out, leading to this error.
  Data Format Issues: The data being sent or received may not be in the expected format, causing the retrieval process to fail.
  
  Solutions:
  
  Check Network Connectivity: Ensure that there is proper network connectivity between the SAP system and the remote system. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration Settings: Verify the configuration settings for the web service in both the SAP system and the remote system. Ensure that the service endpoint, authentication methods, and any required parameters are correctly set.
  Check Remote System Status: Confirm that the remote system is up and running. If it is down, you will need to wait until it is back online.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings in the SAP system for the web service calls.
  Examine Logs: Check the logs in both the SAP system and the remote system for any additional error messages or warnings that could provide more context about the issue.
  Test Web Service: Use tools like SOAP UI or Postman to test the web service independently of the SAP system to ensure it is functioning correctly.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Web Service Monitoring: Utilize SAP's monitoring tools to track web service calls and identify where the failure occurs.
  Documentation: Review the documentation for the specific version of SAP you are using, as there may be version-specific considerations or known issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.