How To Fix SRT_WSP2240 - API call failed [method '&1', class '&2']

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 240

• Message text: API call failed [method '&1', class '&2']

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2240 - API call failed [method '&1', class '&2'] ?

  The SAP error message SRT_WSP2240 indicates that an API call has failed, and it typically provides information about the method and class involved in the failure. This error is often related to issues in the SAP Web Services framework, particularly when dealing with web service calls.
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the external service.
  Service Configuration: The web service might not be correctly configured in the SAP system, or the endpoint might be incorrect.
  Authorization Issues: The user or service account may not have the necessary permissions to execute the API call.
  Data Issues: The data being sent in the API call may be invalid or not conforming to the expected format.
  Service Availability: The external service being called may be down or not reachable.
  Timeouts: The call may be timing out due to long processing times on the external service.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the external service. You can use tools like ping or telnet to test connectivity.
  Review Service Configuration: Verify that the web service is correctly configured in the SAP system. Check the service endpoint, authentication settings, and any required parameters.
  Check Authorizations: Ensure that the user or service account has the necessary authorizations to perform the API call. This may involve checking roles and permissions in the SAP system.
  Validate Input Data: Review the data being sent in the API call to ensure it meets the expected format and requirements of the external service.
  Monitor External Service: Check the status of the external service to ensure it is operational. If the service is down, you may need to wait until it is restored.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings for the web service call in the SAP configuration.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SOAMANAGER to manage web service configurations and monitor service calls.
  Logs and Traces: Check the application logs (transaction SLG1) and the web service traces (transaction SRT_UTIL) for more detailed error messages and context.
  SAP Notes: Look for relevant SAP Notes that may address specific issues related to the error message SRT_WSP2240. SAP Notes can provide patches or additional troubleshooting steps.
  Documentation: Review the SAP documentation for the specific web service you are trying to call, as it may provide insights into common issues and their resolutions.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SRT_WSP2240 error message.