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How To Fix SRT_WSP2097 - Error while reading the offical host name for this business tenant.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SRT_WSP2 - Messages for SRT WSP

  • Message number: 097

  • Message text: Error while reading the offical host name for this business tenant.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SRT_WSP2097 - Error while reading the offical host name for this business tenant. ?

    The SAP error message SRT_WSP2097 typically indicates an issue with the configuration of the SAP system, particularly related to the Web Services (WS) configuration. This error occurs when the system is unable to read the official host name for a business tenant, which can affect the communication between different systems or services.

    Causes:

    1. Incorrect Hostname Configuration: The official hostname for the business tenant may not be correctly configured in the system settings.
    2. Network Issues: There may be network connectivity issues preventing the system from resolving the hostname.
    3. DNS Configuration: The Domain Name System (DNS) settings may not be correctly set up, leading to hostname resolution failures.
    4. Missing or Incorrect Business Tenant Configuration: The business tenant may not be properly defined in the system, or there may be missing parameters in the configuration.

    Solutions:

    1. Check Hostname Configuration:

      • Go to the transaction code SOAMANAGER in your SAP system.
      • Navigate to the "Service Administration" section and check the configuration for the business tenant.
      • Ensure that the official hostname is correctly specified.
    2. Verify Network Connectivity:

      • Ensure that the SAP system can reach the hostname specified. You can use tools like ping or nslookup from the command line to check connectivity and DNS resolution.
    3. Review DNS Settings:

      • Check the DNS settings on the server where the SAP system is running. Ensure that the DNS server is reachable and correctly configured to resolve the hostname.
    4. Check Business Tenant Configuration:

      • Ensure that the business tenant is properly defined in the system. You may need to review the configuration settings in the relevant transaction codes or configuration areas.
    5. Restart Services:

      • Sometimes, simply restarting the relevant services or the entire SAP system can resolve transient issues.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SOAMANAGER for service configuration and SICF for service activation.
    • SAP Documentation: Refer to the official SAP documentation for detailed guidance on configuring web services and business tenants.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.

    If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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