How To Fix SRT_WSP2023 - All provider got isolated

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP2 - Messages for SRT WSP

• Message number: 023

• Message text: All provider got isolated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP2023 - All provider got isolated ?

  The SAP error message SRT_WSP2023 indicates that all providers in a specific scenario have been isolated, which typically means that the system is unable to communicate with the backend services or that the services are not available. This can occur in scenarios involving SAP Process Integration (PI) or SAP Process Orchestration (PO) when using web services.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the backend services.
  Service Unavailability: The backend services might be down or not responding.
  Configuration Errors: Incorrect configuration in the service registry or in the service provider settings can lead to isolation.
  Timeouts: Long response times from the backend services can cause the system to isolate them.
  Authentication Issues: Problems with authentication or authorization can prevent access to the services.
  Firewall Restrictions: Firewalls or security settings may be blocking the communication.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the backend services. You can use tools like ping or telnet to test connectivity.
  Verify Service Availability: Check if the backend services are up and running. You can do this by accessing the service URL directly in a browser or using tools like Postman.
  Review Configuration: Go through the configuration settings in the SAP system for the service provider and ensure they are correct. This includes checking the service endpoint URLs, authentication settings, and any relevant parameters.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the configuration.
  Check Logs: Review the logs in the SAP system (such as the Application Log or the Integration Engine logs) for more detailed error messages that can provide insights into the issue.
  Firewall and Security Settings: Ensure that there are no firewall rules or security settings that are blocking the communication between the SAP system and the backend services.
  Restart Services: Sometimes, simply restarting the relevant services or the SAP system can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the specific version of SAP PI/PO you are using, as it may contain additional troubleshooting steps or configuration guidelines.
  Community Forums: Consider reaching out to SAP Community forums or support for additional assistance, as other users may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further investigation.