How To Fix SRT_WSP896 - Error while creating SOAP Application for STS Request.(LP=&1 URL=&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 896

• Message text: Error while creating SOAP Application for STS Request.(LP=&1 URL=&2)

What causes this issue?

The SOAP Processor could not instantiate the SOAP client application
for the processing of Secure Token Service requests.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The SOAP Processor has terminated.

How to fix this error?

Please create an OSS ticket on component "BC-ESI-WS-ABA".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP896 - Error while creating SOAP Application for STS Request.(LP=&1 URL=&2) ?

  The SAP error message SRT_WSP896 indicates that there was an issue while creating a SOAP application for a Security Token Service (STS) request. This error typically arises in scenarios involving web services and security token management in SAP systems.
  Cause:
  The error can be caused by several factors, including:
  
  
  Incorrect Configuration: The configuration settings for the web service or the STS might be incorrect. This includes endpoint URLs, authentication methods, or security settings.
  
  
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the STS endpoint.
  
  
  Service Availability: The STS service might be down or not available at the specified URL.
  
  
  Authorization Issues: The user or service account being used to make the request may not have the necessary permissions to access the STS.
  
  
  Invalid Parameters: The parameters being sent in the SOAP request may be invalid or not formatted correctly.
  
  
  Solution:
  To resolve the SRT_WSP896 error, you can follow these steps:
  
  
  Check Configuration:
  
  Verify the configuration settings for the SOAP application and STS in the SAP system.
  Ensure that the endpoint URL is correct and accessible.
  
  
  
  Test Connectivity:
  
  Use tools like ping or telnet to check if the STS endpoint is reachable from the SAP system.
  If there are firewalls or proxies in place, ensure that they are configured to allow traffic to the STS endpoint.
  
  
  
  Service Status:
  
  Check if the STS service is running and available. You can do this by accessing the service URL directly in a web browser or using a tool like Postman.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for more detailed error messages that might provide additional context about the failure.
  
  
  
  Authorization Check:
  
  Ensure that the user or service account has the necessary permissions to access the STS and perform the required operations.
  
  
  
  Parameter Validation:
  
  Review the parameters being sent in the SOAP request to ensure they are valid and correctly formatted.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of the software you are using for any known issues or additional configuration steps.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or patches related to this error message.
  Web Service Configuration: Familiarize yourself with the configuration of web services in SAP, particularly in relation to STS and security settings.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.