How To Fix SRT_WSP871 - User account &1 and the profile &2 version &3 do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 871

• Message text: User account &1 and the profile &2 version &3 do not match

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP871 - User account &1 and the profile &2 version &3 do not match ?

  The SAP error message SRT_WSP871 indicates a mismatch between the user account and the profile version in the context of SAP Web Services. This typically occurs in scenarios involving web service communication, particularly when using the SAP NetWeaver Application Server.
  Cause:
  The error message is triggered when there is a discrepancy between the user account being used to access the web service and the expected profile version. This can happen due to several reasons:
  
  Profile Version Change: The profile associated with the user account has been updated or changed, but the user account is still referencing an older version.
  User Account Configuration: The user account may not be properly configured to match the expected profile version.
  Transport Issues: If the system has undergone a transport of changes, the profiles may not have been updated correctly across different systems (e.g., development, quality assurance, production).
  Authorization Issues: The user may not have the necessary authorizations to access the web service with the specified profile.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Profile Version:
  
  Verify the profile version associated with the user account. Ensure that the user account is linked to the correct and current profile version.
  
  
  
  Update User Account:
  
  If the profile has changed, update the user account to reference the new profile version. This can typically be done in the SAP GUI under user management (transaction code SU01).
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the web service. You can check this in transaction SU53 or by reviewing the user's roles and profiles.
  
  
  
  Transport Consistency:
  
  If the issue arose after a transport, ensure that all relevant changes have been transported correctly and that the profiles are consistent across systems.
  
  
  
  Check Web Service Configuration:
  
  Review the web service configuration in transaction SOAMANAGER. Ensure that the service is correctly configured and that the user account is set up properly.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Authorization Check
  SOAMANAGER: Web Service Management
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on web services and user management.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the SRT_WSP871 error message. If the problem persists, consider reaching out to SAP support for further assistance.