How To Fix SRT_WSP799 - Communication error: &1&2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 799

• Message text: Communication error: &1&2&3&4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP799 - Communication error: &1&2&3&4 ?

  The SAP error message SRT_WSP799, which indicates a communication error, typically arises in the context of SAP's web services and can be related to various issues in the communication between systems. The placeholders &1, &2, &3, and &4 in the error message provide specific details about the nature of the communication error, such as the endpoint, the type of error, or other relevant information.
  Possible Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the external service or endpoint.
  Endpoint Configuration: The endpoint URL may be incorrect or misconfigured in the SAP system.
  Authentication Issues: There could be issues with authentication, such as invalid credentials or expired tokens.
  Service Availability: The external service may be down or not reachable.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication.
  Protocol Mismatch: There may be a mismatch in the communication protocols (e.g., HTTP vs. HTTPS).
  Timeouts: The request may be timing out due to slow response times from the external service.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the external service. You can use tools like ping or telnet to test connectivity.
  Verify Endpoint Configuration: Check the configuration of the web service in the SAP system to ensure that the endpoint URL is correct.
  Review Authentication Settings: Ensure that the credentials used for authentication are correct and that any tokens are valid.
  Check Service Status: Verify that the external service is up and running and that there are no outages.
  Review Firewall Settings: Ensure that firewalls or security settings are not blocking the communication. You may need to work with your network team to allow traffic.
  Adjust Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP system for the web service call.
  Check Logs: Review the SAP application logs (transaction SLG1) and the communication logs (transaction SRT_UTIL) for more detailed error messages that can provide additional context.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific web service you are trying to consume, as it may have specific requirements or configurations.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By systematically checking these areas, you should be able to identify and resolve the communication error indicated by the SRT_WSP799 message.