How To Fix SRT_WSP765 - Application (key &1) is configured for use of XI protocol

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 765

• Message text: Application (key &1) is configured for use of XI protocol

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP765 - Application (key &1) is configured for use of XI protocol ?

  The SAP error message SRT_WSP765 indicates that an application is configured to use the XI (Exchange Infrastructure) protocol, but there may be issues with the configuration or the communication setup. This error typically arises in scenarios involving web services and the SAP Process Integration (PI) or SAP Process Orchestration (PO) environments.
  Cause:
  
  Incorrect Configuration: The application may not be properly configured to use the XI protocol. This could involve incorrect settings in the service definition or the communication channel.
  Missing XI Adapter: The XI adapter may not be installed or properly configured in the SAP system.
  Service Endpoint Issues: The endpoint for the web service may not be correctly defined, leading to communication failures.
  Network Issues: There may be network-related issues preventing the application from reaching the XI service.
  Authorization Issues: The user or service account may not have the necessary permissions to access the XI service.
  
  Solution:
  
  
  Check Configuration:
  
  Verify the configuration of the application in the SAP system. Ensure that the service is correctly defined to use the XI protocol.
  Check the settings in the Integration Directory (if using PI/PO) to ensure that the communication channel is set up correctly.
  
  
  
  Review XI Adapter:
  
  Ensure that the XI adapter is installed and configured correctly. Check the adapter settings in the SAP system.
  
  
  
  Validate Service Endpoint:
  
  Confirm that the endpoint URL for the web service is correct and accessible. You can test the endpoint using tools like SOAP UI or Postman.
  
  
  
  Network Connectivity:
  
  Check for any network issues that may be preventing communication between the application and the XI service. This includes firewall settings, proxy configurations, etc.
  
  
  
  Authorization Check:
  
  Ensure that the user or service account has the necessary authorizations to access the XI service. You may need to check roles and permissions in the SAP system.
  
  
  
  Logs and Traces:
  
  Review the application logs and traces for more detailed error messages that can provide additional context on the issue. Use transaction codes like SLG1 (Application Log) or SRT_UTIL for web service monitoring.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for XI/PI/PO for detailed configuration guidelines and best practices.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SRT_WSP765 error message.