How To Fix SRT_WSP699 - Observer entry exists more than once. &1&2&3&4

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 699

• Message text: Observer entry exists more than once. &1&2&3&4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP699 - Observer entry exists more than once. &1&2&3&4 ?

  The SAP error message SRT_WSP699 indicates that there is a duplicate entry in the Observer table for a specific service. This error typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when dealing with web services.
  Cause:
  The error message "Observer entry exists more than once" suggests that there are multiple entries in the Observer table for the same service or endpoint. This can happen due to:
  
  Duplicate Configuration: The same service or endpoint has been configured multiple times in the system.
  Data Consistency Issues: There may be inconsistencies in the database or configuration that lead to duplicate entries.
  Transport Issues: If configurations were transported from one system to another, it might have led to duplicates if the same configuration already existed.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Observer Table:
  
  Use transaction code SRT_ADMIN to access the web service configuration.
  Look for the Observer entries related to the service that is causing the error.
  Identify and remove any duplicate entries.
  
  
  
  Delete Duplicate Entries:
  
  If you find duplicates, you can delete the unnecessary entries. Be cautious and ensure that you are not removing any critical configurations.
  
  
  
  Review Service Configuration:
  
  Ensure that the service is configured correctly and that there are no unintended duplicates in the configuration.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, review the transport logs and ensure that the transport did not inadvertently create duplicates.
  
  
  
  Check for Active Services:
  
  Ensure that only one instance of the service is active at any given time to avoid conflicts.
  
  
  
  Restart Services:
  
  After making changes, it may be necessary to restart the relevant services or the entire SAP system to ensure that the changes take effect.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SRT_ADMIN: For managing web service configurations.
  SRT_MONI: For monitoring web service messages and errors.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  Documentation: Review SAP documentation on web services and the Observer pattern for a deeper understanding of how these components interact.
  
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.