How To Fix SRT_WSP371 - User &1 deactivated profile &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 371

• Message text: User &1 deactivated profile &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP371 - User &1 deactivated profile &2 ?

  The SAP error message SRT_WSP371 indicates that a user profile has been deactivated, which is preventing the user from accessing certain functionalities or services in the SAP system. This error is typically related to the SAP Web Services framework, where a user profile is required for authentication and authorization to access web services.
  Cause:
  The error message is triggered when:
  
  A user profile (identified by &2) has been deactivated in the system.
  The user (identified by &1) is trying to access a service that requires an active profile.
  The deactivation could be due to administrative actions, such as user management processes, or it could be a result of a system configuration change.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check User Profile Status:
  
  Go to transaction code SU01 (User Maintenance) in SAP.
  Enter the user ID (the value of &1) and check the status of the user profile.
  If the profile is deactivated, you will need to reactivate it.
  
  
  
  Reactivate the User Profile:
  
  If the profile is indeed deactivated, you can reactivate it by selecting the appropriate option in the user maintenance screen.
  Ensure that the user has the necessary authorizations to access the required services.
  
  
  
  Review Authorization Roles:
  
  Check if the user has the necessary authorization roles assigned to access the web services.
  You can do this by reviewing the roles assigned to the user in the Roles tab of the SU01 transaction.
  
  
  
  Consult with Security Administrator:
  
  If you do not have the necessary permissions to reactivate the profile or modify user roles, consult with your SAP security administrator or the person responsible for user management in your organization.
  
  
  
  Check for System Configuration Issues:
  
  If the issue persists after reactivating the profile, there may be underlying configuration issues in the SAP Web Services framework. Review the configuration settings related to web services and user profiles.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance
  PFCG: Role Maintenance (to check roles and authorizations)
  
  
  
  SAP Notes: 
  
  Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  
  
  Documentation: 
  
  Review SAP documentation on user management and web services for best practices and troubleshooting steps.
  
  
  
  By following these steps, you should be able to resolve the SRT_WSP371 error and restore access to the necessary web services for the affected user.