How To Fix SRT_WSP367 - User &1 deactivated configuration &2 for interface &3

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 367

• Message text: User &1 deactivated configuration &2 for interface &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP367 - User &1 deactivated configuration &2 for interface &3 ?

  The SAP error message SRT_WSP367 indicates that a specific user configuration for a web service interface has been deactivated. This typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when dealing with web service configurations.
  Cause:
  The error message is triggered when:
  
  A user (identified by &1) has been deactivated in the system.
  The configuration (identified by &2) for a specific interface (identified by &3) is no longer active due to the deactivation of the user.
  This can happen if the user was manually deactivated or if there are changes in the user management settings.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Status:
  
  Go to transaction code SU01 (User Maintenance) in SAP.
  Enter the user ID (replace &1 with the actual user ID from the error message).
  Check if the user is indeed deactivated. If so, you can reactivate the user by changing the user status.
  
  
  
  Review Configuration:
  
  Go to transaction code SOAMANAGER to check the web service configuration.
  Look for the specific interface (replace &3 with the actual interface name) and verify its settings.
  Ensure that the configuration is correctly set up and that the user associated with it is active.
  
  
  
  Reconfigure the Interface:
  
  If necessary, you may need to reconfigure the web service interface to ensure that it points to an active user or to update any relevant settings.
  
  
  
  Check Authorization:
  
  Ensure that the user has the necessary authorizations to access the web service and perform the required actions.
  
  
  
  Consult Logs:
  
  Check the application logs (transaction code SLG1) for any additional information related to the error. This may provide more context on why the configuration was deactivated.
  
  
  
  Contact Support:
  
  If the issue persists after checking the user and configuration, consider reaching out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SOAMANAGER: Web Service Configuration
  SLG1: Application Log
  
  
  
  Documentation: Refer to SAP Help documentation for more details on web service configurations and user management.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to reactivate the configuration for the specified interface.