How To Fix SRT_WSP362 - RT cache object &1 blocked by another object in working memory

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 362

• Message text: RT cache object &1 blocked by another object in working memory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP362 - RT cache object &1 blocked by another object in working memory ?

  The SAP error message SRT_WSP362 indicates that a cache object in the working memory is blocked by another object. This typically occurs in the context of SAP's Web Services Runtime (WSR) when there are issues with the caching mechanism used for web service calls.
  Cause:
  
  Concurrency Issues: The error often arises when multiple threads or processes are trying to access or modify the same cache object simultaneously, leading to a lock situation.
  Long-Running Transactions: If a transaction takes too long to complete, it may hold onto a lock longer than expected, causing other processes to be blocked.
  Configuration Issues: Incorrect configuration of the caching mechanism or web service settings can lead to improper handling of cache objects.
  Resource Contention: High load on the system or resource contention can exacerbate locking issues.
  
  Solution:
  
  Identify the Blocking Object: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify which object is causing the blockage.
  Review Long-Running Processes: Check for any long-running transactions that may be holding locks. If found, optimize these processes or consider breaking them into smaller transactions.
  Increase Timeout Settings: If applicable, consider increasing the timeout settings for cache objects to allow more time for processes to complete.
  Adjust Concurrency Settings: Review and adjust the concurrency settings for the web service or caching mechanism to reduce the likelihood of contention.
  Clear Cache: In some cases, clearing the cache may resolve the issue. This can be done through transaction SRT_ADMIN or similar tools.
  Monitor System Performance: Use performance monitoring tools to identify bottlenecks in the system that may be contributing to the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Web Service Configuration: Review the configuration settings for the web services involved, including any caching settings.
  System Logs: Regularly monitor system logs for any recurring issues that may indicate underlying problems with the web service runtime or caching mechanisms.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.