How To Fix SRT_WSP291 - Cannot determine server name of database

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 291

• Message text: Cannot determine server name of database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP291 - Cannot determine server name of database ?

  The SAP error message SRT_WSP291: Cannot determine server name of database typically occurs in the context of SAP systems when there is an issue with the database connection configuration. This error can arise due to various reasons, including misconfiguration of the database connection parameters, network issues, or problems with the database server itself.
  Causes:
  
  Incorrect Database Connection Parameters: The database connection settings (like hostname, port, database name, user credentials) may be incorrectly configured in the SAP system.
  Network Issues: There may be network connectivity issues between the SAP application server and the database server.
  Database Server Down: The database server might be down or not reachable due to maintenance or other issues.
  Firewall Restrictions: Firewalls or security groups may be blocking the connection to the database server.
  SAP Configuration Issues: There may be issues in the SAP configuration files or settings that prevent the system from resolving the database server name.
  
  Solutions:
  
  
  Check Database Connection Parameters:
  
  Go to the SAP system configuration (transaction DBACOCKPIT or RZ10 for profile parameters) and verify the database connection parameters.
  Ensure that the hostname, port, and database name are correctly specified.
  
  
  
  Test Network Connectivity:
  
  Use tools like ping or telnet to check if the SAP application server can reach the database server.
  Ensure that the network is functioning properly and that there are no issues with routing.
  
  
  
  Check Database Server Status:
  
  Verify that the database server is up and running. You can check this by logging into the database server directly or using database management tools.
  
  
  
  Review Firewall Settings:
  
  Ensure that any firewalls or security groups allow traffic on the port used by the database server.
  If applicable, check with your network administrator to confirm that the necessary ports are open.
  
  
  
  Check SAP Configuration:
  
  Review the SAP instance profile parameters related to the database connection.
  Ensure that the database instance is correctly defined in the SAP system.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Restart Services:
  
  If changes are made to the configuration, consider restarting the SAP application server or the database server to apply the changes.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  DBACOCKPIT: Database Administration Cockpit for monitoring and managing database connections.
  RZ10: To manage instance profiles and parameters.
  
  
  Logs: Check the SAP system logs (transaction SM21) and the developer traces (transaction ST22) for any additional error messages that may provide more context.
  Documentation: Refer to the official SAP documentation for your specific database type (e.g., Oracle, HANA, SQL Server) for detailed configuration guidelines.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your database administrator for further assistance.