How To Fix SRT_WSP267 - Hash value calculation failed; &1

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 267

• Message text: Hash value calculation failed; &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP267 - Hash value calculation failed; &1 ?

  The SAP error message SRT_WSP267 indicates that there is a failure in the hash value calculation for a web service request. This error typically occurs in the context of SAP Process Integration (PI) or SAP Process Orchestration (PO) when dealing with web services.
  Cause:
  The error can be caused by several factors, including:
  
  Data Integrity Issues: The data being sent or received may have been altered or corrupted, leading to a mismatch in the expected hash value.
  Configuration Errors: Incorrect configuration of the web service or the associated security settings (like WS-Security) can lead to hash calculation failures.
  Network Issues: Problems in the network that affect the transmission of data can also lead to this error.
  Version Mismatch: If there are discrepancies between the versions of the web service client and server, it may lead to hash calculation issues.
  Encoding Issues: Differences in character encoding between the sender and receiver can also cause hash mismatches.
  
  Solution:
  To resolve the SRT_WSP267 error, you can take the following steps:
  
  Check Data Integrity: Ensure that the data being sent and received is intact and has not been altered. You may want to log the request and response payloads to verify their integrity.
  Review Configuration: Verify the configuration settings for the web service, including security settings. Ensure that the WS-Security settings are correctly configured on both the client and server sides.
  Network Stability: Check for any network issues that might be affecting the communication between the systems. Ensure that there are no firewalls or proxies interfering with the data transmission.
  Version Compatibility: Ensure that both the client and server are using compatible versions of the web service. If there are updates available, consider applying them.
  Encoding Consistency: Make sure that both the sender and receiver are using the same character encoding (e.g., UTF-8) to avoid discrepancies in the data being processed.
  Debugging: Use SAP's debugging tools to trace the execution and identify where the hash calculation is failing. This can provide insights into the specific data or configuration causing the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to SRT_WSP267 for any specific patches or updates that may address this issue.
  Documentation: Review the SAP documentation for web services and PI/PO for best practices in configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or support channels for additional insights and shared experiences from other users who may have encountered the same error.
  
  By following these steps, you should be able to identify and resolve the cause of the SRT_WSP267 error in your SAP environment.