How To Fix SRT_WSP169 - Error when opening Web service configuration

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_WSP - Messages for SRT WSP

• Message number: 169

• Message text: Error when opening Web service configuration

What causes this issue?

There was an internal error in the SOAP processor.

System Response

Due to an internal error the SOAP processor was not able to process the
Web Service call.

How to fix this error?

Please create an OSS ticket on component "BC-ESI-WS-ABA".

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_WSP169 - Error when opening Web service configuration ?

  The SAP error message SRT_WSP169 typically occurs when there is an issue with the configuration of web services in the SAP system, particularly when trying to access or configure web service settings. This error can arise due to various reasons, including misconfigurations, missing authorizations, or issues with the underlying web service infrastructure.
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to access the web service configuration.
  Configuration Errors: There may be incorrect settings in the web service configuration, such as incorrect endpoint URLs or missing service definitions.
  Service Not Active: The web service might not be activated or properly registered in the system.
  Network Issues: There could be network-related issues preventing access to the web service.
  Transport Layer Issues: Problems with the transport layer (HTTP/SOAP) can also lead to this error.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the web service configuration. You can check this in transaction SU53 or by consulting with your security team.
  Review Configuration: Go to transaction SOAMANAGER and review the web service configuration. Ensure that all required settings are correctly configured, including service endpoints and bindings.
  Activate Services: Make sure that the web service is activated. You can do this in the SOAMANAGER by checking the service registry and ensuring that the service is listed and active.
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  Network Configuration: Verify that there are no network issues preventing access to the web service. This includes checking firewall settings, proxy configurations, and ensuring that the service is reachable from the SAP system.
  Transport Layer: If applicable, check the transport layer settings to ensure that they are correctly configured for the web service communication.
  
  Related Information:
  
  Transaction Codes: 
  
  SOAMANAGER: For managing web service configurations.
  SLG1: For viewing application logs.
  SU53: For checking authorization issues.
  
  
  SAP Notes: Check SAP Notes related to SRT_WSP169 for any specific patches or updates that may address this error.
  Documentation: Refer to SAP Help documentation for web services and SOA (Service-Oriented Architecture) for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with SAP support or your internal SAP Basis team for further assistance.