How To Fix SRT_TW090 - Error when processing CALLBACK mechanism by task watcher

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_TW - Watcher Administration

• Message number: 090

• Message text: Error when processing CALLBACK mechanism by task watcher

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_TW090 - Error when processing CALLBACK mechanism by task watcher ?

  The SAP error message SRT_TW090 typically indicates an issue with the processing of a callback mechanism in the context of SAP's web services or integration scenarios. This error is often related to the SAP Process Integration (PI) or SAP Process Orchestration (PO) environments, where asynchronous communication and callback mechanisms are used.
  Cause:
  The SRT_TW090 error can be caused by several factors, including:
  
  Network Issues: Problems with network connectivity between the sender and receiver systems can lead to callback failures.
  Configuration Errors: Incorrect configuration of the web service or the callback mechanism in the SAP system can result in this error.
  Timeouts: If the callback takes too long to process, it may exceed the timeout settings, leading to this error.
  Service Unavailability: The target service that is supposed to handle the callback may be down or not reachable.
  Authorization Issues: The user or service account may not have the necessary permissions to execute the callback.
  
  Solution:
  To resolve the SRT_TW090 error, you can take the following steps:
  
  
  Check Network Connectivity: Ensure that there are no network issues between the systems involved. You can use tools like ping or traceroute to diagnose connectivity problems.
  
  
  Review Configuration: Verify the configuration settings for the web service and the callback mechanism. Ensure that the endpoint URLs, authentication methods, and other parameters are correctly set.
  
  
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the callback processing in the relevant configuration.
  
  
  Check Service Availability: Ensure that the target service is up and running. You can test the service independently to confirm its availability.
  
  
  Review Logs: Check the SAP application logs (transaction SLG1) and the integration logs (transaction SXMB_MONI) for more detailed error messages that can provide additional context.
  
  
  Authorization Check: Ensure that the user or service account has the necessary authorizations to perform the callback operation.
  
  
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SXMB_MONI (Integration Monitor), and SRT_UTIL (Service Runtime Utilities) for monitoring and troubleshooting.
  Documentation: Review SAP documentation related to web services, Process Integration, and Process Orchestration for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the SRT_TW090 error effectively.