How To Fix SRT_TW023 - Retcode:'&1' function '&2' of Job '&3' with Count '&4' received

SAP Error Message - Details

• Message type: E = Error

• Message class: SRT_TW - Watcher Administration

• Message number: 023

• Message text: Retcode:'&1' function '&2' of Job '&3' with Count '&4' received

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SRT_TW023 - Retcode:'&1' function '&2' of Job '&3' with Count '&4' received ?

  The SAP error message SRT_TW023 typically relates to issues encountered in the context of SAP's web services and the SAP Process Integration (PI) or Process Orchestration (PO) environments. This error message indicates that a specific function within a job has returned an unexpected return code (Retcode) during its execution.
  Cause:
  The error message SRT_TW023 can be caused by several factors, including:
  
  Function Error: The function specified in the error message may have encountered an issue during execution, leading to a non-zero return code.
  Configuration Issues: There may be misconfigurations in the web service or the integration scenario that are causing the function to fail.
  Network Issues: Problems with network connectivity or service availability can lead to failures in web service calls.
  Data Issues: Invalid or unexpected data being processed by the function can also lead to errors.
  Timeouts: The job may have timed out while waiting for a response from a web service.
  
  Solution:
  To resolve the SRT_TW023 error, you can take the following steps:
  
  Check Logs: Review the application logs (transaction SLG1) and the specific job logs to identify more details about the error. Look for any additional error messages that may provide context.
  Analyze Return Code: Investigate the specific return code ('&1') mentioned in the error message. This code can provide insights into the nature of the failure.
  Review Configuration: Ensure that the web service and integration configurations are correct. Check for any missing or incorrect settings in the service definitions.
  Test Connectivity: Verify that the network connection to the web service is stable and that the service is up and running.
  Data Validation: Check the data being sent to the function for validity and correctness. Ensure that it meets the expected format and constraints.
  Increase Timeout Settings: If timeouts are suspected, consider increasing the timeout settings for the job or web service calls.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific function or service to see if there are known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SRT_UTIL (Web Service Runtime), and others that may help in diagnosing the issue.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.